Personal Stories

Your Staff Made It Easy for Dad

“…Upon arrival [at Palm Garden of Ocala], we started to meet some of the staff members that would be tending to my Dad’s needs and health…nurses, CNAs and therapists. From the very beginning our anxieties began to melt away; everyone was very professional and most importantly…nice, caring, understanding, personable, attentive, genuine and always treated my Dad with much respect, dignity and love.

As the days went by…as much as my Dad wanted to go home, your staff made it easy for him to feel good and comfortable while away from ‘Home Sweet Home.’ He made a personal connection with each and every one that cared for him one way or another; they all have become extended family to all of us, to my Dad, my Mom and me. To say the least, these are the very special and beautiful human beings that we will always treasure in our hearts and will keep in our prayers.”

-Ronald, Nilda and Maria S. to Jennifer Mikula, executive director, and the staff of Palm Garden Health and Rehabilitation Center of Ocala

Thank You for Such Great Care

“As a family, we are so proud and humbled to be part of this great community. It has never been more real and meaningful than these last few months since Mama arrived at Marianna Health and Rehabilitation [Center]. After successful cancer treatments left her in a weakened state, we were so fortunate to be admitted to a facility with such great nurses, assistants, therapists and particularly leadership which creates this type of loving care and concern. We are so happy and blessed that all these great folks…invested their talents, time and emotional connection with Mama.

Mama once said, ‘I have never seen people so dedicated to their work before.’ …They all went above and beyond duty – we are thankful to hear professionals say, ‘We consider it an honor to care for Mrs. J.’

…Some things we experienced are just too deep and too personal to attempt to convey, but to all of you who demonstrated such care and concern, and you know who you are, again we say, thank you.

Our hope and her hope was alive through this journey…”

Darwin G. Letter to the Editor of the Jackson County Floridan newspaper

Daughter Shares Letter of Gratitude

“My mother lived with me 10 years before she needed skilled nursing care. There is ‘no place like home,’ however, Quality Health comes close.

My mother was there seven years and I visited 10 to 14 times weekly. The staff was exemplary…gave thoughtful consideration to my concerns and my mother’s needs…I never had a question that went unanswered. They always had a listening ear.

The facility and its employees work together to create a wonderfully compassionate environment filled with joy, activities and lots of smiles. I can’t mention every employee who touched our lives while at Quality Health, but each has made an impression on my heart…They treated my mother with respect and love…They provided needed reassurance and calm so that my mother could have a peaceful passing from this life to her next.

Quality Health is like a finely tuned orchestra, each member of the team provides an integral part so the whole can be as perfect as possible. I can’t thank you enough for the superior care you provided my mother and the wonderful memories you helped create. I will sing your praises forever.”

– Bonnie C. to Stephen Jordan, administrator, and the staff of Quality Health of Fernandina Beach.

Kathy L.

“My father looked at us with his tired blue eyes and told us that he needed help and wanted to know if we could find a nursing home that could help him get back some of the strength that he had lost. We chose Bayview, and after a few calls my father was resting comfortably in his bed surrounded by caring staff that were helping him get his things settled. I knew that this was the best thing we could have done to help him, as my sister and I were physically unable to meet the demands of our jobs, children and now fulltime care of my father. I left Bayview Center that night feeling relief and my sister said she slept for the first time in months.”

– Kathy L., to Bayview Center in Eustis, FL

James M.

“(Saying) ‘Thank you, everyone’ seems so inadequate, but it comes from the heart. We are so thankful to all of you for taking such good care of our mom. We believe Marianna Health and Rehab became her home away from home. She appreciated all the help she received and the love she felt from everyone.”

– James M., to Marianna Health and Rehab