Personal Stories

Daughter Shares Letter of Gratitude


“My mother lived with me 10 years before she needed skilled nursing care. There is ‘no place like home,’ however, Quality Health comes close.

My mother was there seven years and I visited 10 to 14 times weekly. The staff was exemplary…gave thoughtful consideration to my concerns and my mother’s needs…I never had a question that went unanswered. They always had a listening ear.

The facility and its employees work together to create a wonderfully compassionate environment filled with joy, activities and lots of smiles. I can’t mention every employee who touched our lives while at Quality Health, but each has made an impression on my heart…They treated my mother with respect and love…They provided needed reassurance and calm so that my mother could have a peaceful passing from this life to her next.

Quality Health is like a finely tuned orchestra, each member of the team provides an integral part so the whole can be as perfect as possible. I can’t thank you enough for the superior care you provided my mother and the wonderful memories you helped create. I will sing your praises forever.”

– Bonnie C. to Stephen Jordan, administrator, and the staff of Quality Health of Fernandina Beach.


Kathy L.


“My father looked at us with his tired blue eyes and told us that he needed help and wanted to know if we could find a nursing home that could help him get back some of the strength that he had lost. We chose Bayview, and after a few calls my father was resting comfortably in his bed surrounded by caring staff that were helping him get his things settled. I knew that this was the best thing we could have done to help him, as my sister and I were physically unable to meet the demands of our jobs, children and now fulltime care of my father. I left Bayview Center that night feeling relief and my sister said she slept for the first time in months.”

– Kathy L., to Bayview Center in Eustis, FL


James M.


“(Saying) ‘Thank you, everyone’ seems so inadequate, but it comes from the heart. We are so thankful to all of you for taking such good care of our mom. We believe Marianna Health and Rehab became her home away from home. She appreciated all the help she received and the love she felt from everyone.”

– James M., to Marianna Health and Rehab


Art R.


“I am writing to thank you for the six years of caring and love experienced by my late mother at Hawthorne Inn. Mom had an outstanding quality of life and support of a caring staff. … We are so happy Mom was able to celebrate her 100th birthday at the Inn. She made many friends and had happy memories. My family enthusiastically recommends the Hawthorne Inn, and would be happy to talk to anyone who is considering your facilities. “

– Art R., to Hawthorne Inn of Lakeland


Joyce L.


“I am pleased to take this opportunity to thank each and every caretaker at MorseLife for providing 3½ years of quality care for my mom. She loved life and she loved her aides, nurses, nurse practitioner, social worker, recreational therapist and everyone on the 4th floor … I thank MorseLife for all the wonderful days and years they helped my mother enjoy her life to the fullest capacity. Mom’s comfort level was extraordinary and she tried to help other residents acclimate to their surroundings away from their former homes.”

– Joyce L., to MorseLife