I am overwhelmed with gratitude for the care your staff gave my mother. [The staff] always called me and proved to be very loving and caring. Your CNAs showed my mother love and care that I will never forget. My mom always remembered Tamesha; she would check on my mom even when she was not her resident. She always went the extra mile.
Your nurses were all loving and caring and showed my mom so much love. [They] went the extra mile, not just for my mom but for me and my family also.
The first impression for Parkridge are the receptionists. I really appreciate their professional yet loving attitudes. The building was always immaculate. The entire staff treated me like family; I really needed that.
You all made a very painful experience so much better than it would have been if you didn’t show love and empathy for the family and my mom. I’ve worked at nursing homes as a CNA, and I came to know that the staff will reflect the values of the administrator. I want to thank you also from the bottom of my heart. I am overwhelmed with gratitude.
Joan H. and family to Jeff Tomack, administrator, and the team at Park Ridge Nursing & Rehabilitation Center in Jacksonville.